You get by getting the paperwork and copies of anything at all sent. I'd all of that when speaking to a rep in human being. He advised me the gives and solutions were not Portion of any promo, and described how Telus was finding flooded with these sorts of troubles.
The TELUS staff acknowledges that our function spans several Territories and Treaty regions and we have been grateful for the standard Know-how Keepers and Elders that are with us currently, those who have long gone right before us and the youth that encourage us.
Seems like another person dropped the ball on your Optik Tv set box. I'd personally adhere to up with them to receive this sorted out.
Update Very last name just after relationship Hey does anyone learn how to update your final identify? I've questioned a few
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Many thanks for the reply, Telus Support, however it is lastly around. The last rep I spoke to certain me it's cancelled And that i received’t be billed anymore.
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The TELUS crew acknowledges that our operate spans quite a few Territories and Treaty parts and we have been grateful for the standard Expertise Keepers and Elders who're with us right now, all those who have gone prior to us and also the youth that encourage us.
TELUS Television set+ Problèmes d'authentification via l'app Android et le internet site World-wide-web Nous avons récemment souscrit au forfait EnContinu+ et nous avons reçu les courriels pour activer le forfait sur nos différents services.
It's feasible the receiver of you mobile phone calls has that info in their contacts. The cellular phone will Exhibit that if it's a match for you variety.
Résolu! Nouveau forfait de données Les 6Go de données sur mon nouveau forfait acheté hier a été activé mais je peux pas vérifier combien de Go je consomme parce Telus internet support que quand je me connecte sur mon compte je peux voir que c'est toujours mon ancien forfait qui est actif alors que ça devrai.
@Oleginza Wrote: I identified as Telus CS at eight.55AM Mountain time and so they hanged up on me, indicating that I ought to call through "normal Office environment hours". Is this for authentic?
So inefficient. An electronic mail would have the information throughout a lot simpler. The next agent reported sorry and can reverse the final month’s cost and cancel it. The following thirty day period An additional $seven. Sigh. To the cellphone all over again more than 1-1/2 hour. The 2nd representative was defending her employer and implying I used to be wrong. Just charge me the $340 and halt the $seven monthly bill and cancel the digital camera, I begged her, and after that I ended the call. She remaining a concept expressing she can not proceed Together with the cancellation since I hung up. At this point I’m emotion physically ill from it. I contact once more… forty five minutes. Be sure to, just close this partnership now. Finally A further agent confident me It could be cancelled. In overall, about eleven hrs within the phone considering the fact that February striving to cope with the digicam return. It felt like punishment… as though I’m the enemy - just after expending above $40,000 with Telus over the years and never at the time complained. I’m incredibly affected person and well mannered. My ask for was so easy. The entire detail was produced painfully challenging and prolonged for months.
You'll then receive a textual content information in the event the agent responds, and you can adhere to up at your earliest comfort.
Back again inside your day, you had a alternative of businesses. Now we have megacorps that swallow each alternate decision up so you're left with 3 options spanning an entire country, all of which collude with eachother to extort It is really customers.